The term ‘event’ refers to any class, course, workshop or event that New Life Classes organises.
For class costs and dates, please refer to our antenatal classes page.
Before booking onto a class, please read the antenatal class programme, to ensure the event will meet your needs.
When you complete and submit a registration you agree to these Terms and Conditions and enter into a binding contract with New Life Classes. This includes any free or subsidised classes.
Invoices and payment:
Class fees (including any card processing and/or booking fees) are payable upon booking.
For online bookings paid at the time of booking, invoices/receipts will be issued electronically from the booking website on completion of booking.
Payment must be made in pounds Sterling by credit/debit card.
Attendees will receive joining instructions via email to the email address provided in this booking form.
It is the responsibility of the individual completing the class registration form to ensure joining instructions are received. If you do not receive an email, please contact us at [email protected] and arrange for them to be resent
New Life Classes will send all correspondence primarily via email to the email provided on the booking form. If alternative details are received after the booking form has been submitted, they will supersede the original details and all future correspondence will be sent to the new email address.
Failure to attend the event at which a free or concessionary rate place was given may at New Life Classes sole discretion result in the attendee becoming ineligible for such places at future events.
Cancellations and refunds:
All requests for cancellations must be emailed to: [email protected]. Your cancellation will take effect on the date we receive your email. For your protection you should keep a copy of any email you have sent to us asking to cancel your booking.
|6 weeks or more before the course start date||90% refund of attendance fee|
|4 – 6 weeks before the course start date||50% refund of attendance fee|
|Less than 4 weeks before the course start date||No refund given * +|
|Failure to attend||No refund given +|
* If we are able to resell your place on the event we will offer a 90% refund of the attendance fee.
+ You will be offered a refund in exceptional circumstances, see below.
All group courses require a minimum number of participants to run. If, for any reason, these numbers are not reached you will be notified and we will try to offer you an alternative course, but if not available you will be entitled to a full refund.
In the event of cancellation of a course by New Life, we will endeavour to inform all attendees one to two weeks before the course is due to start, although please be aware this is not always possible. All course fees will be reimbursed in full or the payment transferred in full to another New Life course.
It may be necessary, for reasons beyond the control of New Life Classes, to change the order and timing of the programme, the date or the venue. If the new time and date is not convenient for you we will try to offer you an alternative course, but if not available you will be given a full refund. In the unlikely event that the event venue needs to be changed no refund will be offered.
New Life Classes shall not accept any liability for any consequent loss and shall have no liability to reimburse any costs that may have been incurred, including transport and accommodation costs etc.
Exceptional circumstances include, but are not limited to:
- If your baby arrives before the start of the event.
- If you suffer the sad loss of a baby.
New Life Classes will not be liable to refund of fees or for any other penalty should the course be postponed or cancelled due to war, fire, strike lock-out, industrial action, tempest, epidemic, accident, civil disturbance or any other cause whatsoever out of their control.
These terms and conditions, together with the current New Life Classes website prices, course details and contact details, set out the whole of our agreement relating to the classes you are booking. These terms and conditions cannot be varied except in writing signed by a Director of New Life Classes. In particular, nothing said by any person on behalf of New Life Classes should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by New Life Classes. New Life Classes shall have no liability for any such representation being untrue or misleading.